Effective Date: May 29, 2026

FloristCentric, LLC ("FloristCentric," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide through our website, services, and communications.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

• Full Name

• Business Name

• Email Address

• Phone Number

• Mailing Address

• Billing Information

• Shipping Information

• SMS Consent Preferences

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Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies and Analytics Data

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2. How We Use Your Information

We use the information we collect to:

• Process orders and service requests

• Respond to inquiries and customer support requests

• Send transactional communications

• Provide SMS notifications and updates

• Deliver email communications

• Improve our website, products, and services

• Provide promotional and marketing communications

• Comply with applicable laws and regulations

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3. SMS Privacy Disclosure

FloristCentric respects your privacy regarding text messaging communications.

Phone numbers and SMS consent collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent information are used solely for the purpose of delivering requested communications from FloristCentric.

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4. Sharing of Information

We may share information with trusted third-party service providers that help us operate our business, including:

• Payment processors

• Shipping and logistics providers

• Website hosting providers

• Marketing and communication platforms

• Customer relationship management systems

• Business operation vendors

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or governmental request.

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5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

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6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Personalize user experience

• Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

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7. Third-Party Websites

Our website may contain links to third-party websites.

FloristCentric is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

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8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access personal information we hold about you

• Correct inaccurate information

• Request deletion of your personal information

• Withdraw consent for marketing communications

• Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

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9. Children's Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated Effective Date. Continued use of our website and services after changes are posted constitutes acceptance of the revised policy.

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11. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

FloristCentric, LLC
3038 N John Young Pkwy Units 28, 29 & 30
Orlando, FL 32804

Phone: +1 (689) 6881616

Email: Info@floristcentric.com